We have all experienced the decline in customer service over the past two years. A workforce shortage has resulted in shortened hours of operation, extended on hold wait times and the frustrating experience of a customer service representative unable to answer your questions. Businesses have put service on the back burner. But this is truly an opportunity for your business to stand out.
Service is the art of providing your customers with care and kindness. You don’t need a full staff to provide exceptional one-on-one customer care. Think quality over quantity.