A common question I hear from business owners is “what can I do to help my staff care about the business?” Solving this puzzle is the key to unlocking untapped productivity and improved morale; figure out how to leverage the strengths and talents of your people, and you improve not only productivity but job satisfaction as well.

In my mind, the easiest way to get the best out of someone is to empower them to take ownership of their role. When someone wants to be a top performer, the entire company benefits: they do better in their role, which benefits your business directly, and they feel better about doing it, which benefits them directly. Read More……